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ICM columbarium's are guaranteed in material and workmanship to the original purchaser for a period of ten years from the date of product shipment. ICM’s obligations under this warranty are expressly limited to the repair or replacement of any unit or component part, which is at the sole discretion of ICM. All claims must be approved by an authorized ICM representative and Sales Manager. If determined necessary, and after approval, parts must be returned to ICM at the customer’s expense. ICM’s obligation shall not include: damage resulting from transportation (obvious or concealed), improper installation, mishandling, misuse, neglect, accident, acts of nature, or vandalism; nor modifications (without written ICM approval), or change in anodized finish due to weather or environment.